Assignment state
Make the handoff obvious.
A thread can move from new to assigned without losing its original channel, customer question, or next action.
AssignmentActive
Maya ChenCustomer operations · owner
ActionAssigned11:43 AM
The social workspace for clear, coordinated work
Your social team,finally in sync.
Plan and publish content, reply across every channel, approve campaigns, and measure performance from one shared workspace.
Sarasto Hub/Inbox
Social command center
Unified social inbox
Message received
IGInstagram direct·11:42 AM
Could you confirm whether the new collection is available this week?
Operational context
Maya ChenOwner
ChannelInstagram
PriorityNormal
Next actionRespond
History updated
An Instagram DM arrives in the unified inbox.
01 / 05InboxEvery channel, one queue
PlanDraft, review, schedule
ApproveDecisions stay visible
MeasurePerformance in context
Why teams can trust the view
Visibility before automation.
When a message, handoff, or campaign decision matters, Sarasto Hub is designed to show what is happening before it asks anyone to move faster.
Clear approval states
No silent advertising spend
Traceable action history
The fragmented-work problem
The work is connected. The tools are not.
A customer message can start in one channel, pick up context in another, and end with a campaign decision that no shared record can explain.
Today / scattered contextcontext lost between steps
Conversationsmessages / replies
Campaignsintent / review
Team memoryprivate notes
Three tabs openNo shared action recordOwnership unclear
Unified conversation workflow
A thread should carry its context with it.
Sarasto Hub is designed around the sequence operators actually need: receive, understand, route, respond, and record.
One shared operational context across the thread.
01 / New thread
Start with the message, not the tab switch.
Every new thread enters a shared operational view with the originating channel and current status visible from the first glance.
New · unassigned
Thread / 1048New · unassigned
Customer message
02
03
04
OwnerUnassigned
ContextWaiting
RecordPending
Review the action before the spend.
Advertising workflow
Move a campaign forward without making the decision disappear.
A prepared action is easier to trust when the intent, constraints, approval, and history stay together.
Campaign workspaceNeeds review
Campaign intentSpring launch / retention
ChannelsSelected for review
Budget constraintConfirmation required
Approval checkpointAction remains visible before launch
Advertising workflow
See the action before the spend.
Creative, selected channels, and constraints appear together in a reviewable checkpoint.
Conceptual flow · platform coverage and exact controls require confirmation
Product principles
01
Fewer tools without losing control.
Unification is useful only when it preserves the decisions people need to see. Sarasto Hub treats shared context and visible ownership as the foundation, not an afterthought.
02
Automation that remains visible
Every state change should be understandable to the person responsible for it.
03
Decisions before spending
Budget and constraints belong in a reviewable checkpoint before launch.
04
Clear ownership of every conversation
A handoff is not complete until someone can see who owns what happens next.
Product stories
Small moments that make the operating view useful.
The details are not decoration. They are where the product explains what changed, what is ready, and who can act next.
03
stories
stories
Approval panel
Let the review happen in the open.
Before a campaign can be treated as ready, the important details have a place to be read, questioned, and approved.
Review queuePending
Campaign constraintsBudget confirmation required
ActorReview ownerpending
Activity history
Know what changed, who approved it, and what happens next.
A readable timeline turns invisible work into shared memory, so the next person starts with context instead of reconstruction.
Activity historyToday
Thread assignedMaya Chen · 11:43 AM
Context attachedSarasto Hub · 11:42 AM
RecordReadable history2 events
Control and honesty
Know what will happen before it happens.
Important operations should not feel like a black box. The product direction is simple: show the state, name the owner, and keep the history readable.
Review the action before the spend.Prepared campaigns stay in a visible approval state.
See who approved an action.Ownership is part of the record, not hidden in a side note.
Keep a visible history.Trace what changed without asking the team to remember it.
Pricing
One workspace, priced by how much of it you use.
0203AI allowances reset monthly and unused usage does not roll over. Human inbox replies remain available after the AI allowance is reached. Advertising features are coming later.
01
Founding
Standard support
For a small team bringing its customer conversations into one place.
NPR832.50/ month
NPR 9,990 billed yearly · save NPR 1,998
- 1 workspace, 2 team members
- Up to 3 connected social accounts
- 1,000 AI auto-replies a month
- Unified inbox across your channels
02Most popular
Growth
Priority support
For a team running more channels, more automation and a higher reply volume.
NPR1,665.83/ month
NPR 19,990 billed yearly · save NPR 3,998
- 1 workspace, up to 5 team members
- Up to 8 connected social accounts
- 4,000 AI auto-replies a month
- Unified inbox across your channels
03
Business
Priority support
For a larger team that needs the whole workspace, reporting included.
NPR3,332.50/ month
NPR 39,990 billed yearly · save NPR 7,998
- 1 workspace, up to 10 team members
- Up to 15 connected social accounts
- 10,000 AI auto-replies a month
- Unified inbox across your channels
Enterprise is priced per contract, and the full plan comparison is on the pricing page.See all plans
Use cases
Built around the work that falls between tools.
Start with the operating problem, then see the kind of shared state Sarasto Hub is designed to make visible.
Selected use case01 / 04
Customer conversations
Give every message a channel, owner, context, and next action without asking a team to reconstruct the thread.
Questions, answered honestly
The useful details should be easy to find.
A few answers are intentionally marked as unconfirmed while Sarasto Hub’s release details are finalized.
Sarasto Hub is a product concept for bringing customer conversations, social engagement, and advertising workflows into one reviewable operating view. The page demonstrates the intended product behavior rather than claiming a finalized release scope.
A clearer next step
Move faster without losing the record.
Sarasto Hub is for teams that want customer work and campaign decisions to stay visible, owned, and reviewable.